Kathleen M. Eisenhardt

"Conflict in the workplace is natural - and even necessary. Colleagues who challenge one another's thinking tend to consider a richer range of options, which ultimately leads to better business decisions." "How Management Teams Can Have a Good Fight reveals the tactics managers can use to ensure that these healthy back-and-forth moments remain constructive and focused on the issues. Managers who embrace this kind of positive conflict will foster increasingly engaged, productive teams - and discover that they themselves are better positioned to lead these teams to success."--BOOK JACKET.