Tom Copeland

CEOs and managers live and die by delivering superior performance to shareholders. This is why expectations-based management has been developed. Outperform with Expectations-Based Management (EBM) introduces a revolutionary new performance metric that links performance standards, performance measurement, and the achievement of performance. It's easy to say that if a CEO can get performance measurement right, then performance improvement will follow. But what is the "right" measure of performance, and how do you use it to improve performance? Authors Tom Copeland and Aaron Dolgoff answer these questions and many more, as they show you how to find the measure of performance that has the strongest link to the creation of wealth for the owners of both public and private companies. They answer the puzzle of why growth in earnings is not correlated with shareholder returns and explain the under- and over-investment traps. And they explain how clear communications to...

On November 11, 1919, the citizens of Centralia, Washington, gathered to watch former servicemen, local Boy Scouts, and other community groups march in the Armistice Day parade. When the marchers swung past the meeting hall of the Industrial Workers of the World, a group of veterans broke ranks, charged the hall, and were met by gunshots. Before the day was over, four of the marchers were dead and one of the Wobblies had been lynched by the mob. Through a wealth of newly available primary source material including previously sealed court documents, FBI records released under the Freedom of Information Act, and interviews with surviving witnesses, Tom Copeland has pieced together the events of that day and has traced the fate of the men who were accused and convicted of murdering the marchers. Copeland focuses on Elmer Smith, the local attorney who advised the Wobblies that they had the right to defend their hall against an anticipated attack.^ Although he never belonged to the I.W.W., Smith sympathized with their interests, championing the rights of working people and speaking on their behalf. He was originally arrested with the Wobblies and then took up their cause in the courts, beginning a life-long struggle to free the men who were charged with murdering the Centralia marchers. The fight lasted for fourteen years, during which Smith endured insults, threats, arrest, disbarment, and reinstatement. Copeland recounts Smith's run for political office, his speeches throughout the Northwest, and his unyielding support for the workers' cause. In 1932 he died at the age of forty-four. The book is a balanced treatment of the Centralia tragedy and its legal repercussions written by a practicing lawyer. It is also a compelling human drama, centering on the marginal life of an industrial frontier labor lawyer; a study of radical politics of the 1920s; and a depiction of conditions of life in the lumber camps and towns.^ It is thus biography as well as legal, political, and social history.