Manuel London

xvi, 329 p. : 25 cm

In this new volume of the Professional Practice Series - the first to be published by Jossey-Bass - Manuel London brings together a group of research and practice experts to show how such leading companies as AT&T have responded to demands for change with programs that enhance career opportunities for individuals and stimulate organizational growth. In thirteen original chapters, London and his contributors detail how industrial and organizational psychologists, human resource professionals, and consultants have created innovative human resource development and training programs. These programs go beyond the traditional emphasis on interest surveys, career tracks, and interview skills to train employees in the abilities that actually create new jobs within organizations - skills such as entrepreneurial aptitude, work flexibility, and a value-added orientation. Employees, Careers, and Job Creation shows how to predict the career opportunities that will open up in an organization's future, assess employee skills, develop training goals, and overcome such barriers to success as employee resistance to learning. It also offers examples of how organization and community-based support programs can assist displaced workers in the event layoffs prove inevitable.

With this volume, the Center for Creative Leadership presents, for the first time, a uniquely comprehensive, thoroughly accessible reference to 360-degree feedback - a guide for everyone who would like to tap the total power of 360 for their organization. Here, a team of development professionals draws on the Center's twenty-eight years of research and educational experience with multi-rater evaluation to out-line every aspect of the 360-degree process. Readers will gain a practical understanding of the theories behind 360, then discover the answers to all of the important questions regarding its implementation and use. Focusing on 360 as a process and not just a tool, the authors clearly explain how it can be used to improve individual and organizational performance, capture customer input and link it to strategy, contribute to the establishment of a continuous learning culture, understand cultural assumptions that may influence performance from country to country, and track the progress of individual and organizational change efforts.

"Principled leaders are guided by trust, integrity, values, compassion - and business diplomacy, the use of tact and respect, is the means to achieve principled leadership. London shows how principled leadership and business diplomacy enhance employee and customer loyalty and commitment, elements essential to the survival of any organization in a competitive, global economy. Well illustrated with case studies and exercises, London's book is useful for HR executives, management and organizational development specialists and consultants throughout the public and private sectors."--BOOK JACKET.

Approaches lifelong learning from a variety of professional perspectives and levels. Topical chapters on subjects such as e-learning, school-to-work transitions, and community college learning. Amid fluctuations in today's job markets and economies, the importance of learning across the lifespan has become a point of emphasis for governments and employers throughout the world. The Oxford Handbook of Lifelong Learning is a comprehensive and interdisciplinary examination of the theory and practice of lifelong learning, encompassing perspectives from human resources development, adult learning, psychology, career and vocational learning, management and executive development, cultural anthropology, the humanities, and gerontology. Individual chapters address relevant topics including: continuous learning as it relates to technological, economic, and organizational changes ; developmental theories and research, models of lifelong learning, and neurological bases for learning across the lifespan ; examples of learning programs, tools, and technologies, with a focus on corporate programs and business education ; international perspectives on lifelong learning and learning across cultures ; assessment of learning needs and outcomes. This comprehensive handbook is an important resource, both personal and professional, for students, scholars, and for practitioners in the fields of training and development, human resource management, continuing education, instructional technology, professional development, and organizational psychology.