Gary Keller

NEW YORK TIMES BESTSELLERWALL STREET JOURNAL BUSINESS BESTSELLERUSA TODAY MONEY BESTSELLER"Tough times make or break people. My friend Gary teaches you how to make the tragic into magic. Read & reap from this great book."—Mark Victor Hansen, Co-creator, #1 New York Times best selling series Chicken Soup for the SoulCo-author, Cracking the Millionaire Code, The One Minute Millionaire, and Cash in a Flash.Author, Richest Kids in America"Real estate buyers and sellers have to SHIFT their mindset to new and more creative strategies in this challenging real estate market. This book shows them excellent ways to survive and thrive."—Robert Allen, author of the New York Times bestsellers Nothing Down, Creating Wealth, Multiple Streams of Income and The One Minute Millionaire."Change happens. Its natural. Its ever present. Its reoccurring. So when markets shift you need to as well. No one explains this better in the real estate industry than my good friend Gary Keller and his team of talented co-authors. Their latest book, SHIFT, is perfect for all real estate professionals. It captures the very essence of a shifting housing market and what Realtors need to do to thrive therein. SHIFT will help you alter your focus and your actions to ensure that you get your head back in the game and increase your market share, irrespective of strong or weak market conditions. Its a great book – read it today."—Stefan Swanepoel, author of Swanepoel TRENDS Report, 2006-2009"Need help weathering the storm in todays real estate market? If so, reach for Gary Kellers new book, Shift— its the lifesaver you need today to thrive tomorrow. Shift is rich in easy-to-understand strategies, charts, and illustrations that show you exactly what you need to do to thrive in todays very challenging and shifted real estate market."—Bernice Ross, Inman NewsThe Millionaire Real Estate SeriesMore than 1,000,000 copies sold!SHIFTS happen...Markets shift, and you can too. Sometimes youll shift in response to a falling market, and other times youll shift to take your business to the next level. Both can transform your business and your life. You can change your thinking, your focus, your actions, and, ultimately, your results to get back in the game and ahead of the competition. The tactics that jump-start your business in tough times will power it forward in good times. No matter the market-shift!SHIFT explores twelve proven strategies for achieving success in any real estate market, includingMaster the Market of the Moment: Short Sales, Foreclosures, and REOsCreate Urgency: Overcoming Buyer ReluctanceRe-Margin Your Business: Expense ManagementFind the Motivated: Lead GenerationExpand the Options: Creative Financing

Take your real estate career to the highest level! "Whether you are just getting started or a veteran in the business, The Millionaire Real Estate Agent is the step-by-step handbook for seeking excellence in your profession and in your life." --Mark Victor Hansen, cocreator, #1 New York Times bestselling series Chicken Soup for the Soul"This book presents a new paradigm for real estate and should be required reading for real estate professionals everywhere."--Robert T. Kiyosaki, New York Times bestselling author of Rich Dad, Poor DadThe Millionaire Real Estate Agent explains:Three concepts that drive productionEconomic, organizational, and lead generation models that are the foundations of any high-achiever's businessHow to "Earn a Million," "Net a Million," and "Receive a Million" in annual income

Provides proven, practical guidance on buying your first home, from how to hire a real estate agent and determine what you can afford to buy, to closing on your new home.

The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behaviorDiscover skills to resolve touchy, controversial, and complex issues at work and at home--now available in this follow-up to the internationally popular Crucial Conversations.Behind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly--and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly--sapping organizational performance by twenty to fifty percent and accounting for up to ninety percent of divorces.Crucial Confrontations teaches skills drawn from 10,000 hours of real-life observations to increase confidence in facing issues like:An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what?Your boss just committed you to a deadline you know you can't meet--and not-so-subtly hinted he doesn't want to hear complaints about it.Your son walks through the door sporting colorful new body art that raises your blood pressure by forty points. Speak now, pay later.An accountant wonders how to step up to a client who is violating the law. Can you spell unemployment?Family members fret over how to tell granddad that he should no longer drive his car. This is going to get ugly.A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything.Everyone knows how to run for cover, or if adequately provoked, step up to these confrontations in a way that causes a real ruckus. That we have down pat. Crucial Confrontations teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship--and in fact, even strengthens it.Crucial Confrontations borrows from twenty years of research involving two groups. More than 25,000 people helped the authors identify those who were most influential during crucial confrontations. They spent 10,000 hours watching these people, documented what they saw, and then trained and tested with more than 300,000 people. Second, they measured the impact of crucial confrontations improvements on organizational and team performance--the results were immediate and sustainable: twenty to fifty percent improvements in measurable performance.