Arlie Russell Hochschild

In her remarkable new book, The Time Bind, Arlie Hochschild brings us startling news of the ways in which home is being invaded by the time pressures and efficiencies of work, while the workplace is, for many parents, being transformed into a strange kind of surrogate home. For three years at a Fortune 500 company, she interviewed everyone from top executives to factory hands, sat in on business meetings, followed sales teams onto golf courses, and trailed working parents and their children through their days. In a series of vivid portraits, Hochschild paints a surprising picture of couples as time thieves, children as emotional bill-collectors, spouses as efficiency experts, parents who feel like helpful mothers and fathers mainly to their workmates, and women who - like generations of men before them - flee the pressures of home for the relief of work. Hochschild's groundbreaking study exposes our crunch-time world and reveals how, after the first shift at work and the second at home, comes the third, and hardest, shift of repairing the damage created by the first two.

"When The Second Shift was first published in 1989, it was hailed as "a scream in the dark" and "a brilliant, urgently needed analysis ... of the working woman who has it all". Now, in the twenty-first century, The Second Shift remains as important and relevant as when it was first published. As the majority of women entered the workforce, sociologist and Berkeley professor Arlic Hochschild was one of the first to talk about what really happened in dual-career households. Many people were amazed to find that women were still responsible for the majority of child care and housework even though they also worked outside the home. Now, in this updated edition with a new introduction by the author, we discover how much things have, and have not, changed for women today."--Jacket.

Arlie Hochschild examines two groups of public-contact workers: flight attendants and bill collectors. The flight attendant's job is to deliver a service and create further demand for it, to enhance the status of the customer and be "nicer than natural." The bill collector's job is to collect on the service, and if necessary, to deflate the status of the customer by being "nastier than natural." Between these extremes, roughly one-third of American men and one-half of American women hold jobs that call for substantial emotional labor. In many of these jobs, they are trained to accept feeling rules and techniques of emotion management that serve the company's commercial purpose. Like a physical laborer who becomes estranged from what he or she makes, an emotional laborer, such as a flight attendant, can become estranged not only from her own expressions of feeling (her smile is not "her" smile), but also from what she actually feels (her managed friendliness). This estrangement, though a valuable defense against stress, is also an important occupational hazard, because it is through our feelings that we are connected with those around us.

Nobody seems to appreciate Coleen's constant questions until she visits the university--and people start finding some answers.

In a remarkable pairing, two renowned social critics offer a groundbreaking anthology that examines the unexplored consequences of globalization on the lives of women worldwide. Women are moving around the globe as never before. But for every female executive racking up frequent flier miles, there are multitudes of women whose journeys go unnoticed. Each year, millions leave Mexico, Sri Lanka, the Philippines, and other third world countries to work in the homes, nurseries, and brothels of the first world. This broad-scale transfer of labor associated with women's traditional roles results in an odd displacement. In the new global calculus, the female energy that flows to wealthy countries is subtracted from poor ones, often to the detriment of the families left behind. The migrant nanny--or cleaning woman, nursing care attendant, maid--eases a "care deficit" in rich countries, while her absence creates a "care deficit" back home. Confronting a range of topics, from the fate of Vietnamese mail-order brides to the importation of Mexican nannies in Los Angeles and the selling of Thai girls to Japanese brothels, "Global woman offers an unprecedented look at a world shaped by mass migration and economic exchange on an ever-increasing scale. In fifteen vivid essays--of which only four have been previously published--by a diverse and distinguished group of writers, collected and introduced by best selling authors Barbara Ehrenreich and Arlie Russell Hochschild, this anthology reveals a new era in which the main resource extracted from the third world is no longer gold or silver, but love.

"Demographic and technological trends have yielded new forms of work that are increasingly more precarious, globalized, and brand centered. Some of these shifts have led to a marked decrease in the visibility of work or workers. This edited collection examines situations in which technology and employment practices hide labor within the formal paid labor market, with implications for workplace activism, social policy, and law. In some cases, technological platforms, space, and temporality hide workers and sometimes obscure their tasks as well. In other situations, workers may be highly visible--indeed, the employer may rely upon the workers' aesthetics to market the branded product--but their aesthetic labor is not seen as work. In still other cases, the work occurs within a social interaction and appears as leisure--a voluntary or chosen activity--rather than as work. Alternatively, the workers themselves may be conceptualized as consumers rather than as workers. Crossing the occupational hierarchy and spectrum from high- to low-waged work, from professional to manual labor, and from production to service labor, the authors argue for a broader understanding of labor in the contemporary era. This book adopts an interdisciplinary approach that integrates perspectives from law, sociology, and industrial/labor relations"--Provided by publisher.

Li had it all: a successful career in medicine, a loving marriage, children on the horizon. But it all came crashing down when, after developing an autoimmune thyroid condition, mysterious symptoms began consuming her body. Test after test came back "within normal limits," baffling her doctors--and baffling herself. Housebound with two young children, Li began a solo odyssey from her living room couch to find a way to heal. Brave New Medicine details the physical and existential crisis that forces a young doctor to question her own medical training. She dives into the root causes of her illness, learning to unlock her body's innate intelligence and wholeness. Li relates her story with the insight of a scientist, and the humility and candor of a patient, exploring the emotional and spiritual shifts beyond the physical body. Millions of people worldwide are affected by autoimmune disease. While complex conditions like chronic fatigue syndrome (ME/CFS) are gaining attention, patients struggling with these mysterious ailments remain largely dismissed by their doctors, families, and friends. This is the harsh reality that doctor-turned-"difficult patient" Li faced firsthand. Drawing on cutting-edge science, ancient healing arts, and the power of intuition, this memoir offers support, validation, and a new perspective for doctors and patients alike. Through her story, you can find the wisdom and heart to start your own healing journey, too. --

From the famed author of the bestselling The Second Shift and The Time Bind, this book is a pathbreaking look at the transformation of private life in our for-profit world. The family has long been a haven in a heartless world, the one place immune to market forces and economic calculations, where the personal, the private, and the emotional hold sway. Yet as Arlie Russell Hochschild shows in The Outsourced Self, that is no longer the case: everything that was once part of private life -- love, friendship, child rearing -- is being transformed into packaged expertise to be sold back to confused, harried Americans. Drawing on hundreds of interviews and original research, Hochschild follows the incursions of the market into every stage of intimate life. From dating services that train you to be the CEO of your love life to wedding planners who create a couple's "personal narrative"; from nameologists (who help you name your child) to wantologists (who help you name your goals); from commercial surrogate farms in India to hired mourners who will scatter your loved one's ashes in the ocean of your choice -- Hochschild reveals a world in which the most intuitive and emotional of human acts have become work for hire. Sharp and clear-eyed, Hochschild is full of sympathy for overstressed, outsourcing Americans, even as she warns of the market's threat to the personal realm they are striving so hard to preserve. - Publisher.